Get in Touch With Us
Whether you have spotted something that looks out of date, want to ask a question about one of our pages, or simply have a suggestion, we would be glad to hear from you. Every message is read by a real person, and we do our best to reply in a helpful and straightforward way.
How to Reach Us
The quickest way to contact us is by email. Please write to info@dronfieldwineworld.com and we will get back to you as soon as we can. We usually reply within two to three working days, although it may take a little longer during busy periods or public holidays.
What You Can Write to Us About
To help us point your message in the right direction, it is useful to know what it concerns. Common reasons people get in touch include:
- Corrections: if a detail on a page seems wrong or has changed since it was published, let us know which page and what you noticed.
- General questions: if something we have written is unclear, we are happy to explain it in plainer terms.
- Feedback: ideas for topics you would like covered, or thoughts on how we could make the site easier to use.
- Partnership or media enquiries: please include your name, organisation and a short outline of your request.
Tips for a Faster Reply
A few small details can save time for both of us. Please include a clear subject line, the web address of any page you are referring to, and a short description of your question. Screenshots are welcome if they help show what you mean. We kindly ask that you do not send passwords, bank details or other sensitive information by email.
What We Cannot Help With
We are an independent information website, so we are not able to access or manage accounts held with any outside service, process payments, or settle disputes on someone else's behalf. If your question relates to an account elsewhere, the provider of that service will be best placed to help.
How We Handle Your Message
Any details you share with us are used only to respond to your enquiry. You can read more about how we store and protect information in our Privacy Policy. For the rules that apply when using this website, including how our content may be shared, please see our Terms of Use.
Thank you for taking the time to contact us. Your messages help us keep our pages accurate, clear and genuinely useful for every reader.